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A practical guide from Profile Books that breaks down techniques for engaging listeners and persuading an audience. The paperback edition runs to 336 pages and is positioned within the business management space, with a focus on communication, influence, and strategy used in presenting ideas, pitches, and customer-facing conversations.
| Pages | 336 |
| Edition | Main |
| Format | Paperback |
| Publisher | Profile Books |
| Categories | Business Management/Call Centre Management |