This Privacy Notice was last updated on 18th June 2025.
We're pleased that you're visiting our website. The protection and security of your personal information when using our website is very important to us. Please read this notice carefully to understand how we collect, use and share your personal data and the measures we take to protect it.
Who is responsible and how can I reach you?
VGL Publishing AG, Oranienstraße 6, D-10997 Berlin acts as data controller in relation to your personal data.
If you want to exercise any of your data protection rights or if you have any questions about this Privacy Notice please contact us at info@pickbest.co.uk.
How exactly is my data processed?
Below, we will inform you about our individual processing operations, the scope and purpose of data processing, the legal basis, whether the provision of your personal data is mandatory, and the respective retention periods. We do not carry out any automated decision-making place.
Provision of the website
Type and scope of processing
When you access and use our website, we collect personal data that your browser automatically transmits to our server. The following information is temporarily stored in a log file:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Website from which access is made (referrer URL)
- Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider
Our website is not hosted by us, but by a service provider who processes this personal data on our behalf for these purposes.
Purpose and legal basis
The processing is carried out in reliance on our legitimate interest in displaying our website and ensuring the website's security and stability. Where the further storage of log files is required by law, we carry out that processing on the basis of such legal requirement. There is no legal or contractual obligation to provide the data, however, accessing our website is technically not possible without providing the data.
Storage period
This personal data will be stored for the duration of the website display and, for technical reasons, for a maximum of 7 days.
Contact form
Type and scope of processing
We offer you the opportunity to contact us via a form on our website. The information collected in mandatory fields is required to process your request. You can also voluntarily provide additional information that you believe is necessary to process your contact request.
Purpose and legal basis
Your data will be processed through the use of our contact form for the purpose of communication and processing your enquiry based on our legitimate interest in answering your contact enquiry. If your enquiry relates to an existing contractual relationship with us, the processing will be carried out for the purpose of fulfilling the contract. There is no legal or contractual obligation to provide your data, however, processing your enquiry is not possible without providing the information in the mandatory fields. If you do not wish to provide this data, please contact us by other means.
Storage period
We will store the data collected from each inquiry for a period of three years, starting with the completion of your inquiry.
If you use the contact form as part of a contractual relationship, we will store the data collected from each inquiry for a period of three years from the end of the contractual relationship.
Presences on social media platforms
We maintain fan pages, accounts, or channels on the networks listed below to provide you with information and offers within social networks and to offer you additional ways to contact us and learn about our offerings. Below, we will inform you about which data we process in connection with your access to and use of our fan pages/accounts.
Data we process from you
If you would like to contact us via Messenger or direct message via the respective social network, we will generally process your user name, which you use to contact us, and store any other data you provide to the extent necessary to process/answer your request.
We process this personal data on the basis of our legitimate interests.
What information do we share?
We only share your personal data with third parties if this is necessary to fulfil the purposes for which it is being processed and if we have a legal basis for doing so.
We share your personal data with our group companies so that we can provide the best service across our group. We also share your personal data within our group for management forecasting and financial planning purposes – although this would generally be aggregated data where no individual is identifiable.
We also share personal data with service providers we use to operate our website. We have included further information about our use of data processors in the section entitled "How exactly is my data processed?".
Our suppliers and service providers will be required to meet appropriate standards on processing information and security when processing your personal data and to operate under a written agreement in place with us. The information we provide them, including your information, will only be processed in connection with the performance of their function. They will not be permitted to use your information for any purposes other than those outlined in this Privacy Notice.
Your personal data may be transferred to other third party organisations in certain other scenarios, such as:
- If we're discussing selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality;
- If we are reorganised or sold, information may be transferred to a buyer who can continue to provide services to you;
- If we're required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police e.g. in order to assist fraud protection and minimise credit risk; or
- For the establishment, exercise, or defence of legal claims. Possible recipients may then include law enforcement authorities, lawyers, auditors and courts.
Where will your information be held?
We store your personal data in the UK and European Economic Area.
If we process data outside of the UK and European Economic Area, we will only do so where we have an appropriate legal basis to do and appropriate safeguards as required by applicable data protection law are in place. This includes where a jurisdiction has been deemed adequate by the UK government or, where there is no adequacy decision, by putting in place Standard Contractual Clauses.
Please contact us at info@pickbest.co.uk if you would like further information on the specific safeguards used by us when transferring your personal data.
What rights do I have?
You have the following rights in relation to our handling of your personal data. These rights are not applicable in all circumstances and exemptions may vary. Your rights may include the following:
- Access: you are entitled to ask us if we are processing your personal data and, if we are, you can request access to your personal data (commonly known as a data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
- Correction: you are entitled to request that any incomplete or inaccurate personal data stored by us is corrected;
- Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are certain exceptions where we may refuse a request for erasure, for example, where the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- Restriction: you are entitled to suspend the processing of certain of your personal data, for example if you want to establish its accuracy;
- Data Portability:: you may request the transfer of certain of your personal data to another party in some circumstances.
- Objection: where we are processing your personal data based on a legitimate interest (or those of a third party) you may object to processing on this ground. However, we may be entitled to continue processing your personal data based on our legitimate interests.
- Withdraw consent: where you have provided your consent to the collection and processing of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
- You have the right to lodge a complaint to the Information Commissioner's Office.
Security
We implement technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons. Only our staff members who require access to your personal data for their role within the business are able to access it.
For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL or TLS encryption. This ensures that data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address bar in your browser and the lock symbol in the browser bar.
Children's Personal Data
This service is primarily directed at adults. We do not currently market any areas specifically for children. Accordingly, we do not knowingly collect age-based information or knowingly collect personal information from children.
Updates and Changes
We reserve the right to change, update, or supplement this Privacy Notice at any time.
You can tell when this Privacy Notice was last updated by looking at the date at the top of the Privacy Notice. If we make changes to this Privacy Notice, we will post the updated version on our website.
If we make a change that significantly affects your rights or, to the extent we are permitted to do so, significantly changes how or why we use personal data, we will notify you or bring that amendment to your attention through our website.
Any changes to this Privacy Notice will become effective upon posting. We encourage you to review this website from time to time for the latest information.
Cookie Notice
This Cookie Notice was last changed 18th June 2025.
This Cookie Notice describes how we use cookies, tag management and similar technologies on our website. For details on our use of data collection methods, please see our Privacy Notice. Detailed information about the cookies we use can be found in the Consent Manager of this website, where you can also change your cookie preferences.
What are cookies?
Cookies are small text files that are sent by us to the browser of your device when you visit our website and stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses so that we are able, for example, to recognize the browser you use when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your device. They cannot run programs and do not contain viruses.
There are two different types of cookies: Session and Persistent. They are used for different things and contain different information.
Session cookies contain information that is used within your current browser session. These cookies are automatically deleted when you close your browser. Nothing is persisted on your machine beyond the time you spend on the website.
Persistent cookies are used to hold information that is used between visits. This data allows websites to recognise that you are a returning customer and react accordingly. Persistent cookies have a lifetime value that is set by the website, which can vary between a few minutes or several years.
For additional information about cookies, please visit:
- www.allaboutcookies.org;
- www.youronlinechoices.eu; and
- https://www.cookielaw.org/media/1096/icc_uk_cookiesguide_revnov.pdf
Tag Management
Our website also involves the use of tags. Tags are short pieces of code included in our website that direct the user's browser to obtain/capture information about that user, the website page or URL. This information may be used in relation to website functionality, optimisation, analytics, advertising or retargeting purposes. The use of tags on our website involves the sharing of certain information about your device and your interactions with our website with our third party partner(s).
Why do we use cookies and tags?
Cookies are used by our website to keep your session as you progress through the website.
Web analytics cookies allow us to track user interaction within the website. This gives us valuable insights which enable us to improve the website.
We also work with partners who will write third party cookies, tags and SDKs which are then used by advertisers on other websites to give you appropriate and relevant advertisements based on your browsing history as well as device identifiers, location information, application data and usage information and installation identifiers. These cookies, tags and SDKs generally do not store personal information enabling other sites to directly identify you, they are based purely on the browsing history and other log data. Certain of these technologies may collect your email address. But this information is only used to ensure that appropriate advertisements are presented on the basis that a device might belong to a person interested in specific content, but advertisers do not know who the individual is that owns or is using that device.
Turning off and deleting cookies
You can change your cookie settings for cookies used on our website through our Consent Manager. You can amend these settings at any time and if you change the status of any of the categories of cookie to "off" then this category of cookies (or similar technologies) will no longer be deployed on your device.
All web browsers allow you to limit cookie behaviour or turn off cookies within the settings or options of the browser. The steps to do this are different for each browser, you can find instructions under the Help menu of your browser.
Through your browser you can also view the cookies that are on your computer, and delete individual ones, or purge them all.
If you turn off default cookies (those that are essential to our website), our website will not be able to remember your session and there will be issues with the functionality of the website.
Disabling other types of cookies will also affect the monitoring of your progress through the website but will not stop the analytics code from recognising your visit.
What cookies and tags does the website use?
The session cookies that we write include data used by the web server hardware about which server is processing your session.
The persistent cookies and tags that are created by our website are used by our technology partners. They are used to recognise traffic to the site that is returning users rather than new users. The information that is stored is used to serve you appropriate advertisements on other sites on our behalf. Deleting these cookies and tags or disabling these cookies and tags will not affect your experience or the functionality of our website.
Detailed information about the cookies we use can be found in the Consent Manager of this website, where you can also change your cookie preferences.
Last updated: 18th June 2025